FAQ train

How can I pay for my ticket?

How do I get my train tickets when I completed payment for my ticket?

When I pay the train tickets on your website successfully but you confirm that my order is unavailable. So, How long can I be refunded of money?

How do I buy tickets for my Children?

I purchased your train tickets, but I can’t get the train at my booking date. What are the refund regulations for train in Vietnam?

Incase we forget or lost our luggage on train, can we take them again ? how?

Can we take our motorbikes when travelling on train ? how much does it cost ?

Can I take our pets on train?

If I haven't received my tickets yet, How should I do?